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Carrier Pre-Select service is a United Kingdom product and is only available on BT lines
With the deregulation of the UK telecommunication sector, the UK telecom monopoly held by BT was deregulated such that other service providers would be able to provide BT equivalent services.
What is CPS?
Carrier Pre-Select allows a caller on a BT line to seamlessly use services on the IDN network. The caller simply picks up the handset and dials the required national or international number.
The call is forwarded to IDN network through BT network and IDN are then responsible for completion of all National and International calls.
The CPS service offers the end-user a way of replacing current BT service with an alternative reseller service that offers cheaper local and international calls.
How does the CPS work?
To provide the UK CPS service, IDN has established direct interconnect with BT switches and has direct access to BT POP at several locations in UK.
- Where is CPS services available? CPS is a United Kingdom product and is only available in England, Scotland, Wales and Northern Island on BT lines. IDN have developed shared
partition CPS services in order to allow resellers in UK to offer CPS services to BT line users.
- What is CPS? With the deregulation of the UK telecommunication sector, the UK telecom monopoly held by BT was deregulated and other service providers are now able to provide
BT equivalent services. The deregulation in UK is monitored by Ofcom (was regulated by Oftel prior to 2004).
- How does CPS work? The caller simply picks up the handset and dials the required national or international number. The call is forwarded to IDN through the BT network and IDN
is responsible for completion of all calls. The caller receives a BT bill for line rental and BT related services. The caller receives a bill from the IDN reseller for National and
International Call charges.
- What telephone lines can use CPS? All BT lines. Standard BT lines allow customers to pre-select a carrier other than BT to deliver calls to be billed directly by that carrier.
Centrex lines (a generic term for installations utilizing virtual PBX products): within BT, these products are known as Feature Line (including Feature Line compact), Embark and Feature
Net 5000. Wholesale Line Rental (WLR) and Call and Access lines: this is a PSTN Service Provider (SP) product, which enables Service Providers to offer their own branded telephony services
to their end user using the BT network.
- What does the Client need to do to activate the service? The Client shouldn't need to do anything at all to activate the service unless they have a dialer (smart) box plugged
in to their phone(s). If they do have a dialer (smart) box they will need to unplug this so that CPS can work.
- What if the Client change their address? If Client change their address and wish to keep CPS number with the reseller, client will need to contact reseller and request that
CPS is set up at your new address. This will be done as a new application.
- What if the Client change their number? If the client change their phone number but not their address, the reseller will need to register the new number against client account.
The Client will need to contact the reseller to request that CPS is transferred to new number.
- Can a client using NTL or Telewest/Virgin Media line also register for CPS service? No, only clients with BT lines or exchanges can register for CPS.
- What are the various call types routed through CPS service? The following call types are routed through CPS service. As far as the caller is concerned there is no difference
in the way they use their line or in the calls they make. For clarity the following are Call Category types, which are routed through CPS:
- Freephone services - 08xx, 05xx
- Non Geographic Local Calls - 0845, 0844
- Non Geographic National Calls - 0870, 0871
- UK Mobile - 07xx
- Personal Numbering - 070, 071214
- Paging
- Premium Rate Numbers (charges between £0.05 to £50.00) - 09xx
- UK local and national calls - 01xx, 02xx, 03xx, 04xx, 05xx, 06xx,
- International Calls - 00xx
Certain types of call are excluded from CPS and will as a result be carried by BT.
- BT Engineering service calls - 150, 151, 1xx
- Emergency calls - 999
- Wake up Call - 150
- Operator Assistance
- Directory Enquiry
- Flat rate internet access numbers - 0844 or 0808 numbers
Reselling CPS service in UK
We are here to help you develop your business. Resellers wishing to resell UK CPS services, should contact IDN for further information and guidance on this product.
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