|
|
| Wholesale Call Termination |
We work hard for our Clients
IDN is well aware of the competitive carrier termination market and we work hard to ensure our clients have the best quality at the best price we can purchase for them.
The company is currently terminating calls to over 1000 international land and mobile destinations. IDN provide call termination services for TDM, VoIP and aggregators worldwide.
IDN is able to terminate calls originating as:
- TDM on Q931 E1 circuits at any of the companies Points of Presence
- VoIP as H323 or SIP using G729, G729a, G723, G711
All carrier services provided by IDN have the following features:
- Competitive pricing updated on regular basis to give clients best value for money
- Quality ASR and ACD
- Rates provided in US$, Euro € and GBP sterling
- Web interface using encrypted username and password
- Online Billing available 5 minutes after calls made
- Online call trace and debugging available 5 minutes after call made
- Online download of daily or weekly Call Detail Records (CDR)
- Ability to register faults online or via Email
- Ability to route online to alternative carriers provided by IDN
- Dedicated account manager
- Technical support available online and via phone
- Customer support available online and via phone
- 7 days support, including weekends
- Usage statistics online
- Quality statistics online as ASR and ACD figures
- Key calendar dates reminders on key annual calendar affecting regional trends in call traffic, e.g. Eid, Christmas, Naw-Ruz, Diwali, Chinese New Year, ...
IDN billing and call charges are:
- Calls are charged on per second billing - with exception of Mexico where calls are charged on 60 second billing
- Only completed calls are chargeable
- Online call monitoring and fault analysis for each call
- Ability to select outbound carrier from IDN list of carriers
Please contact us for your call termination needs.
|
|