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Call us for all your Marketing needs
Integrate with SMS, Fax and Email marketing
Processing Inbound Calls
IDN provide a wide range of Call Processing facilities customized to the requirements of client. For organizations with automated trade requirements IDN provide:
- Automated handling of customer inbound calls
- Automated order processing
- Automated Credit Card Processing via Voice
- Automated Customer based Order tracking
- Integration with Web for Full Voice and Web work flow management
If you have a project where large number of your clients will be calling you, IDN is here to help you achieve your best results. In partnership with IDN you can
process each call, no matter where in the world your clients are located and what language options are required.
Managing Cold Calling and Outbound Call Marketing
The main applications for Outbound IVR Call Processing are:
- To inform a large target market about your product or service
- To tell your registered Club members or Customers about an event or conference
- To use multi lingual facilities to convey an information to a target market
- System can call internationally as well as nationally
If you have a marketing project which requires calling large number of your clients, IDN is here to help you achieve your best results. In partnership with
IDN you can call them, no matter where in the world they are located and in whatever language required.
Case Studies
Historical case studies of Inbound call processing include:
- UK organization automated order processing for catalog sales - Clients are answered by an automated attendant which checks stock, takes orders and processes card payments. An email is sent to Client confirming order with links for receipt, viewing order progress and delivery.
- US lottery takes numbers via automated IVR - Callers are able to select their numbers and pay through automated IVR.
Historical case studies for outbound call Marketing include:
- German Football Club informs member via automated IVR - club members receive reminders of events via SMS, email and Phone call.
- US Insurance company informs target market of special offers - Target market ZIP codes are called by automated operator and informed of latest offers on home insurance. Interested parties can select from a list of options and are connected to live operators for further processing. Up to 2000 calls are made between 18.00 and 20.00 on daily basis.
- UK restaurant chain informs clients of special offers - registered clients are sent an SMS informing them of special offers and discount codes.
Reach your clients. Don't wait for them to call you!
Call IDN about your automated marketing requirements.
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