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Current Location://Home/Reseller Services/Who is a Reseller?
A reseller is someone who wants to run or is already running his or her own telecommunication company and wants to resell IDN services. This often means a dedicated full time endeavour in order to develop and run a business. The common functions of a reseller would normally involve all of the following:
Client first line of support
New Client set up
Existing client billing and cash flow management
Management of own cash flow
Management of advertising and promotion for customer base expansion
Management of own accounting and company accounts
Above this the reseller is responsible for all their clients on the IDN network. They are also responsible for their client's complete support and satisfaction. As far as the client is concerned IDN is simply a service infrastructure provider and in many cases the client is not even aware of IDN.
A reseller can sell any of IDN's vast arrays of telecommunication products. However the most popular products are as follows:
Calling cards
Call Shop
Home Account
Call centre.
IDN - the company who can provide you "telco straight out of the box"
IDN is unequally positioned in the telecommunication industry in a way that we can offer a complete telecom services "straight out of the box". Why pay expensive co-location costs, billing software costs and licences, switch hardware costs, cabling, maintenance and support when IDN can provide you with full telecommunication facilities, CRM application, on line billing system and solid global network for providing services to 540 destinations worldwide for cost of wholesale rate which is highly competitive in today's market.
With IDN you can manage your own telecommunications company using only a PC with internet access.
Overhead costs are minimal because you would be able to manage your telecom company from anywhere in the world 24 hours a day, 7 days a week, using our Internet management software operated from a standard PC with internet access.
Please contact our customer services department to find out more about our "Telco straight out of the box" product.
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