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IVR - Call processing

IDN provide a wide range of Call Processing facilities customized to your requirements. We have solutions for all types of organizations with automated trade requirements. You'll be able to provide a dependable service with the power of IDN supporting you all the way.

Key Features

IVR System to process Inbound calls
For organizations with automated trade requirements IDN provide:
  • Automated handling of customer inbound calls
  • Automated order processing
  • Automated Credit Card Processing via Voice
  • Automated Customer based Order tracking
  • Integration with Web for Full Voice and Web work flow management
In partnership with IDN you can process each call, no matter where in the world your clients are located and what language options are required.

IVR System for Outbound call Marketing
  • To inform a large target market about your product or service
  • To tell your registered Club members or Customers about an event or conference
  • To use multi lingual facilities to convey an information to a target market
  • System can call internationally as well as nationally
In partnership with IDN you can call them, no matter where in the world they are located and in whatever language required.